Lions Tour FAQs

Ticket Delivery

WHEN AND HOW WILL TICKET(S) BE DELIVERED?

All public tickets will be delivered as in-app mobile tickets only. The ticket barcode/QR code shall be made active at least 48 hours prior to each match.

More information on how to access and share tickets will be made available closer to each event.

Hospitality tickets will be delivered by Rugby Australia Hospitality closer to the event.

WHEN AND HOW CAN I TRANSFER TICKETS TO FRIENDS/FAMILY?

Tickets can be transferred to other attendees closer to each match once the barcode/QR code on your ticket(s) is made available. Barcodes/QR codes and ticket transfer will be made active at least 48 hours prior to each match.

IS IT POSSIBLE TO GET PHYSICAL TICKETS TO ENTER THE VENUE?

Only electronic tickets will be available for this event.

Souvenir Tickets are a memento only and NOT a barcoded ticket into the event. Your barcoded mobile ticket will be your ticket to access the venue.

I BOUGHT A SOUVENIR TICKET. WHEN AND HOW WILL I RECEIVE IT?

Souvenir Tickets will be posted closer to the event date to the address supplied while purchasing your ticket. Souvenir Tickets are a memento only and NOT a barcoded ticket into the event. Your barcoded mobile ticket will be your ticket to access the venue.

MY PHONE IS OUT OF BATTERY. HOW DO I ACCESS MY TICKETS?

Please ensure your phone is fully charged prior to arriving at the venue. If your phone does run out of battery, please visit a venue box office on match day where someone will be able to assist you.